Report an Emergency

If you are reporting a life-threatening incident or a crime in progress, please call 911.

Report a Non-Emergency

Call 604-717-3321 to report a non-emergency.

You may be able to make your crime report online.

General Enquiries: Call 3-1-1

If you are calling from outside the city of Vancouver or you are unable to reach 3-1-1, please call 604-873-7000.

TTY (Teletypewriter) Service: 7-1-1

TTY services enable people with hearing or speech disabilities to make phone calls by typing messages.

Contact the City of Vancouver

Contact the City of Vancouver for other city issues.

Main VPD Social Channels

See the VPD’s Social Media Terms of Use and other VPD-affiliated social accounts.

Accounts are not monitored 24 hours a day and should not be used to report crime.

Visit Us in Person

Both of the locations below operate public service counters.

VPD Mailing Address

3585 Graveley Street
Vancouver, BC
Canada V5K 5J5

8:00 AM to 5:00 PM
Monday to Friday

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3585 Graveley St. Vancouver, BC

VPD Headquarters

2120 Cambie Street
Vancouver, BC
Canada V5Z 4N6

8:00 AM to 5:00 PM
Daily

Hearing Counter Loop

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2120 Cambie St. Vancouver, BC

Police Record Checks are done by appointment only and only at our 2120 Cambie Street location. Appointments can be booked for seven days a week, including statutory holidays, from 8:00 AM to 4:00 PM.

Fingerprint Service is done by appointment only at 3585 Graveley Street location. Appointments can be booked for Monday to Friday from 9:00 AM to 4:00 PM. and are closed on statutory holidays.

The Property & Forensic Storage Services Unit is located at 2010 Glen Drive. It is open from 8:00 AM to 4:45 PM Monday and Friday, and 8:00 AM to 7:00 PM on Tuesday, Wednesday, and Thursday (closed statutory holidays).  

If you have received a 12- or 24-hour driver’s licence suspension, please pick up your licence at the 2120 Cambie Street public service counter.

Other Resources

Your call or concern may not be a police matter. If you are calling about one of the issues below, please see how to report it.

If you have questions or concerns about dumped garbage, parking-related complaints or concerns about traffic lights, please call 3-1-1 or use the Van311 app.

Problems involving garbage, unsafe street conditions, and municipal code violations should be reported to the City of Vancouver.

If you would like to compliment a police officer or have concerns about an officer’s actions, find more information about your options.

If you know the name and/or badge number of the police officer you’re trying to reach, call 604-873-7000 or if you are within the city of Vancouver, you can dial 3-1-1.

The VPD Correspondence Unit can provide a copy of a police report to you if you have reported or been involved in a property offence incident.

If you want to give police a tip about crime, you can contact us through our non-emergency line at 604-717-3321. If you wish to remain anonymous, you can contact Crime Stoppers / Tips Line 1-800-222-8477 or www.solvecrime.ca.

Our Property & Forensic Storages Services Unit receives and stores all public property, including vehicles, evidence, safekeeping articles, or simply found items.

If you find property, you can drop it off at 2010 Glen Drive from 8 a.m. to 4:45 p.m. Monday and Friday, and 8 a.m. to 7 p.m. on Tuesday, Wednesday, and Thursday (closed statutory holidays).

Found property is returned to the lawful owner as soon as possible. If the owner cannot be determined or located, and all investigation is concluded, you can claim the article after six months. You can check on the status of the property by calling 604-717-2726 after 90 days. Some items, such as prohibited articles or identification, and personal electronic devices like cell phones, will not be returned to the finder.

If you want to know if someone has turned in your lost property, please call 604-717-2726.

Prisoner property for safekeeping is held for 15 business days before it is disposed of.

At least once a year an auction is held to dispose of unclaimed property, including bicycles, jewelry, and general merchandise. For more information about upcoming auctions, visit Able Auctions and look for “police recovery auctions.”

If you find a bicycle, you can report it to 604-717-3321.

For general inquiries, please email us at vpd@vpd.ca.

If you are a reporter requesting information or an interview with someone from the VPD, please email your request to media@vpd.ca. Be sure to include your focus, your contact information, and your deadline.

Trying to reach someone in Vancouver Police custody? We do not have a public number for our Jail. People in custody can make a phone call.

The Freedom of Information and Protection of Privacy Act prevents us from releasing the names of people in jail unless they are formally charged with a crime.

Victim Services staff are available to provide free and confidential support to victims, witnesses, and family members affected by crime and trauma.

Call 604-717-2737 or see information for victims.

If you have feedback about the VPD website, we want to hear from you. Please email us at vpd@vpd.ca.