We will start an investigation without delay. To assess the urgency of the investigation, and to help locate the missing person, officers will ask questions about their physical description, their physical or mental health or emotional state, and their lifestyle. Finding the missing person safe and well is our primary concern.
The investigation will include a risk assessment, focused on the safety and well-being of the missing person. We work with other agencies when needed.
We will keep you informed, give you information about available support or resources, and assign a VPD contact person to ease communication.
You or the family will be consulted before releasing information or photographs of the missing person to the media. There may be rare exceptions to this, but only if it would affect the investigation or put the missing person at risk.
We will not share the location where a missing adult was found without their permission.
Our files are never closed until a missing person has been located and their identity has been confirmed.
We investigate over 5,000 missing person cases a year — most, if not all, are solved.