Vancouver Police officers are often called to emergencies in apartments or condos and they are unable to access the building because of security systems. These calls include potentially life-threatening and urgent incidents, such as:
- domestic disturbances and assaults
- incomplete 9-1-1 calls
- home invasions
- suicidal people
- reports of weapons
Project Access allows property managers and strata corporations to voluntarily ensure access for police through the building’s intercom security panel. When officers enter a secure code, police dispatchers at E-Comm automatically receive a phone call to confirm it is a police officer needing access. The public areas of the building, such as the lobby, elevator, and floors, are then accessible to police.
VPD members act under, and are subject to, federal, provincial, and municipal laws. During an emergency, police officers have the authority to enter a private dwelling, under common and case law, to protect life and property. This includes making a forced legal entry without a warrant, if the officer believes it is necessary to preserve life or prevent serious injury, and a proper announcement is made prior to entry.
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Enter Phone Programming Requirements
The building enter phone must have the capability to program an outside phone line or cell phone. If the enter phone is hardwired to the suites, the programming will not work.