Teach your kids how to dial 9-1-1 and how important it is to only use it for emergencies. Let them know what to expect when they call:

  • Tell the person who answers what and where the emergency is
  • Give their full address, phone number, and name
  • Stay on the line with the 9-1-1 operator until they tell them to hang up
  • Help is on its way, even though they are still talking to the operator

We don’t ever want to discourage kids from calling 9-1-1, but it’s important they understand when to use it.


Bullying has been in the news more than ever lately, with several high profile and tragic incidents bringing a lot of attention to the subject. Whether you are being bullied, or you are the parent of a child being bullied, or even if you are the one bullying, we want to help:

Age 8 to 10
Age 11 to 18

Online safety

Most people online are decent, but there are always individuals who are rude, exploitative, and even dangerous. Learn about the potential risks online and how to educate your children to spot them and stay safe.

Children in the eight-to-ten-year-old range are getting pretty familiar online. What can you do to ensure they stay safe?

Youth today are facing some of the greatest risks to their safety online. It’s crucial to educate them about those risks if they’re going to protect themselves.

Strangers and safety

It’s very important to talk to your children about personal safety with age-appropriate information. You will find personal safety tips for children of all ages here:


Effective parental influence is a key to gang prevention. It is important for parents to trust their own instincts. If you feel something is wrong with your child, it probably is. This instinct can be an early warning signal to work on prevention.

Parents not only influence their own child’s choice to join a gang, but they can successfully change attitudes in the community by working together with other parents. Most important, they can create a community-wide attitude that rejects gang-related behaviour.

Many parents have developed effective ways to keep their family unit strong and help their children resist the allure of gang membership. The following steps can help prevent gang involvement:

  • talk with your children about alcohol, drugs and gangs – they need accurate, factual information
  • be involved with your children in healthy, creative activities, such as hobbies, sports, school and community events
  • arrange for activities for after school hours; children regularly left alone are often bored and with a lack of supervision have a greater tendency to become involved in gangs, or other negative activities
  • have a tolerance for mistakes or failure, and be supportive; use positive re-enforcement, rather than punishment when possible
  • know where your children are, what they are doing, and who their friends are; consider setting and enforcing a reasonable curfew
  • communicate regularly with parents of your children’s friends
  • listen to what your children say and what their concerns are; good communication will give them the confidence to talk to you about anything
  • encourage your children to get involved in community building projects; when they help build up a community, they are less likely to damage or deface it
  • set clear limits that define what is safe and acceptable and what is not; discipline should always be consistent and fair, and it is important to set a good example
  • learn about gang and drug activity in your community, including finding out how gang members dress and speak, their behaviour and activities

For more information about the Combined Forces Special Enforcement Unit’s (CFSEU) call to action to end gang life, please visit CFSEU.